JOBO PEOPLE TECHNOLOGIES, S.L., tax ID B88736665, Sociedad Unipersonal (sole-shareholder company), registered at Calle Barrau 1, Bloque H, Portal 6, 1.º A, 41018 Sevilla, España, wants its website joboapp.es and related services (the “Platform”) to be usable by anyone, regardless of their disability, of the assistive technology they use or of their circumstances.

This statement explains how far that accessibility reaches today, which parts still fall short, which adjustments you can request and who to contact. It is written to be true rather than to sound good: that is why it includes a list of the barriers we know about.

1. Legal framework

Three tiers, each with its real deadline.

Binding on us today, with no timetable and no size exemption

Spanish Law 15/2022 of 12 July, on equal treatment and non-discrimination. This is the rule that binds JOBO today and the one that governs section 3 of this statement: it applies to employment, to the supply of goods and services available to the public, to information-society services and to the internet (art. 3.1); it treats both direct and indirect discrimination and, expressly, the denial of reasonable adjustments as breaches of the right to equal treatment (art. 4.1); it prohibits limitations or exclusions in access to employment, including selection criteria (art. 9.1); and it treats as discriminatory any employment access system that produces indirect discrimination(art. 9.2).

Applies to us, on a timetable

Spanish Royal Decree 193/2023 of 21 March, on basic accessibility conditions for goods and services available to the public. It reaches JOBO through its art. 3 —any private relationship whose purpose is providing services available to the public, with no list of sectors and no size exemption— and requires, among other things: incorporating into the website the accessibility criteria of Spanish Royal Decree 1112/2018 and the priority A and AArequirements of standard UNE 139803 (art. 14.2); providing information in accessible formats (art. 14.1); and guaranteeing accessibility in the exercise of data-protection rights (art. 14.5). Where full compliance is not possible, reasonable adjustments apply (art. 6).

Its own timetable (sixth final provision) sets those obligations, for private services such as JOBO’s, at 1 January 2029 (new services) and 1 January 2030(reasonable adjustments to services already in place). JOBO is not waiting for those dates: the target dates in section 4 are much earlier.

Will bind us on 2 December 2027

Regulation (EU) 2024/1689 (Artificial Intelligence Act), art. 16(l). JOBO is the provider of a high-risk AI system (Annex III, point 4: employment and worker selection) and must “ensure that the high-risk AI system complies with accessibility requirements in accordance with Directives (EU) 2016/2102 and (EU) 2019/882”. The date is 2 December 2027 following the deferral introduced by Regulation (EU) 2026/1744, in force since 27 July 2026.

We adopt these voluntarily

• The requirements of Spanish Law 11/2023 (transposing Directive (EU) 2019/882, the European Accessibility Act) and of standard EN 301 549, irrespective of their scope of application.
• The W3C WCAG 2.2 level AA guidelines. The European harmonised standard currently cited in the Official Journal of the European Union is EN 301 549 v3.2.1, which incorporates WCAG 2.1 AA; the version that will incorporate WCAG 2.2 AA is in preparation. We already work against 2.2 so as not to redo the work.

What binds the company that is selecting you

If you apply to a process through JOBO, the recruiting company is required by art. 40 of the consolidated Spanish General Law on the rights of persons with disabilities (RDL 1/2013) to adopt appropriate adjustment measures. JOBO gives it the means to comply: when you request an adjustment through the channel in section 3, we apply it to the assessment instrument.

2. Compliance status

The Platform is partially compliant with WCAG 2.2 level AA: a substantial part is met, and some parts are not and are detailed in section 4. This is what is in place, stated with the precision that can be sustained.

• Interface components accessible by default, built on Radix UI and shadcn/ui: ARIA roles, focus management and keyboard support in the elements that use them (dialogs, menus, tabs, forms). Not every element of the Platform is built on them; where it is not, that behaviour is not guaranteed.
• Semantic HTML structure, with a heading hierarchy and landmark regions.
• Language declared correctly on every page and in each of the four languages, both on initial load and when switching language.
• Keyboard navigation in the components named above, with visible focus, and a skip-to-main-content link on every page: pressing Tab right after loading puts focus on an element that lets you bypass the header.
• Form errors tied to their field in forms built with the Platform’s standard component. Forms that do not use that component do not offer that link.
• Contrast: the light and dark themes were designed targeting contrast ratios of 4.5:1 for normal text and 3:1 for large text. A systematic measurement verifying this across every screen has not been carried out yet.

3. Adjustments: what you can request, and how

JOBO assesses people with tests: some are timed, one interview is recorded on video, an English test has a part you answer by speaking into the microphone —your browser’s speech recognition transcribes what you say and JOBO only receives the text: JOBO does not record the audio— and there is a visual simulation exercise. Any of them can become a barrier.

What we can do today

• Give you more time on the timed tests. The standard extension is 50 %; where your case requires it, up to double. It is granted before you start and does not appear in what the company sees: only the person who reviews your assessment at JOBO knows, because they must know the conditions under which it was measured.
• Take into account that you use assistive technology —voice dictation, spelling or grammar checkers, a screen reader, an alternative keyboard, a switch, eye tracking— so that it is not read as an attempt at fraud. The measures protecting test integrity can mistake those tools for cheating (section 4.g); if you tell us beforehand, the person reviewing your assessment knows.
• Let you retake a test under better conditions, if a barrier stopped you from taking it normally.
• Give you any content or report in an alternative format: plain text, a structured document, larger type or reinforced contrast.
• Help you complete registration or your application if the interface prevents you.

What we cannot do today, and would rather tell you

• Replace one test with a different one, or excuse you from one the process requires. The tests in each process are chosen by the recruiting company and apply equally to everyone who applies: today we have no way of changing a test for you alone without changing it for everybody. This includes the English test: if the role requires it, it is compulsory, and without it the application is not complete. If a particular test is inaccessible to you, write to us anyway: we raise it with the company and, in any event, there is a written record that you asked and of what was done.
• Extend the clock on a test you have already started. Additional time is granted before you begin it; once under way, no longer.

How to request it

• Write to hola@joboapp.es telling us what you need. You do not have to prove or detail your disability: it is enough to tell us which adjustment you need.
• Ask before starting the process. Tests are generated and timed when they start: once a test has begun we can no longer adapt it without invalidating it.
• Requesting an adjustment does not penalise your application in any way, and it is not disclosed to the company assessing you unless it is essential in order to apply it and you authorise it.

What we do with that information: a request for an adjustment may reveal data about your health, which the GDPR protects with reinforced safeguards (art. 9). We use it only to apply the adjustment, only the people who must apply it handle it, and it is kept for strictly the time needed for the process you requested it in. If you need something that is not on the lists above, tell us: the list is not closed, we look for a way, and if there is something we cannot give you we say so clearly and in writing.

4. Non-accessible content

These are the nine barriers we know about today, with the specific criterion for each and what we offer meanwhile.

a) Tests with a time limit

Five tests are timed: the cognitive one (20 minutes), situational judgement (40 minutes), the simulation exercise (20 minutes), the technical one (6 minutes per question) and the English test, where each question has its own time —from 20 seconds to 15 minutes depending on the part— within a maximum of 90 minutes for the whole test. The video interview additionally has a recording window of 15 minutes for its 6 core questions, which grows by 2 minutes for each extra question the company adds —up to 5— and can therefore reach 25 minutes. The team-roles test is not timed. In those that are, time is part of what is measured, so the limit is not removed —doing so would invalidate the measurement, which is the case the WCAG 2.2.1 criterion itself excepts— but it is extended proportionately.

What we offer: a time extension, of 50 % or up to double, requested before you start (section 3).

b) Spoken English test

It requires speaking into a microphone: your browser’s speech recognition transcribes what you say and JOBO only receives the text, so JOBO does not record the audio. This is a barrier for people who are deaf or mute or who have speech difficulties.

What we offer: more time, as in the other timed tests (section 3). If the role requires the English test, it is compulsory, and today we cannot replace the spoken part or excuse you from it for you alone. Its level does not add to the overall score, but the company may use it as a job requirement. If you cannot use your voice, write to us before you start: we raise it with the company and the reason is put on record in writing.

c) Asynchronous video interview

It requires a camera and a microphone, and the recordings have no captions. Audio is transcribed internally for assessment purposes, but that transcription is not offered today as captions on playback.

What we offer: if the interview is mandatory in the process you are applying to, today we cannot replace it with another test for you alone. Write to us anyway: we raise it with the company and there is a written record. Target date for captions: 31 December 2026.

d) Simulation exercise

It is an interactive exercise with information conveyed visually, which may not be fully usable with a screen reader.

What we offer: today we cannot replace it with another test for you alone. Write to us anyway: we raise it with the company and there is a written record.

e) Charts in reports and dashboards

The results, performance and statistics charts do not yet offer an equivalent textual or tabular alternative.

What we offer: the underlying data is provided in an alternative format on request. Target date: 31 December 2026.

f) PDF documents generated by JOBO: structure tagging is missing

The reports the Platform generates —candidate report, CV, reports from the public tools and the download of your personal data— already declare their title and language, so a screen reader announces and pronounces them correctly. What they still lack is structure tagging: the internal markup that distinguishes a heading from a paragraph or a table, and which allows the document to be navigated rather than heard straight through. These are JOBO’s own content, not third-party content: the responsibility is ours.

What we offer: any of those documents is provided in an accessible alternative format on request, free of charge and within the same timeframe as the original. This expressly includes the exercise of your rights of access and portability (arts. 15 and 20 GDPR), as required by art. 14.5 of Spanish Royal Decree 193/2023. Target date: 30 June 2027.

g) The measures protecting test integrity can interfere with assistive technology

So that tests measure what they claim to measure, the Platform watches for signals of possible fraud. Some can be triggered by the normal use of assistive technology: pasting text is blocked and each attempt is logged —and pasting is the usual way of entering text with voice dictation or an alternative keyboard—; a long single insertion, or a pause followed by a burst, are flagged as suspicious, and that is exactly how dictation or a scanning system types; and the presence of checkers such as Grammarly or LanguageTool is detected, which are common support for dyslexia.

What we offer: none of those signals decides anything on its own, and a person reviews them all before the company sees anything. Even so, so that it does not count against you: tell us before you start that you use assistive technology (section 3). Target date for reviewing the system: 31 December 2026.

h) Documents uploaded by candidates

The files each candidate brings from outside —CV, certificates, portfolio— are third-party content: JOBO does not control their accessibility. JOBO processes them to extract structured information.

i) Embedded third-party content

Content served by third parties (video providers, payment gateway) is governed by those providers’ accessibility.

5. How this statement was prepared

This statement was prepared through internal self-assessment: a manual review of the interface components, of the main flows (registration, application, tests, candidate panel, company panel) and of the documents the Platform generates, checked against the source code. It follows the structure of the European accessibility statement model (Implementing Decision (EU) 2018/1523).

What has not been done yet, and we say so:

• Automated checking is partial. There is a control that runs with every change and watches four things that break silently: that the skip-to-content link is still in place, that every PDF declares its title and language, that no image is left without alternative text and that the adjustments notice is still published in all four languages. It does not replace a browser-based review: it does not measure real contrast or walk the focus order.
• It has not been tested with real screen readers (NVDA, JAWS, VoiceOver, TalkBack).
• No independent external audit has been carried out, and we are not committing to a date for one today. We would rather not promise what has not been decided: when it is scheduled, it will be stated here.

This statement is reviewed at least once a year and whenever a new test, content type or feature is added to the Platform that could affect accessibility. The date of the last review appears in the header of this page.

6. Contact, feedback and complaints

If you encounter an accessibility barrier, if you need content in an alternative format or if you want to request an adjustment, write to hola@joboapp.es. Tell us what you were trying to do, on which page and with which device or assistive technology; if you cannot give us those details, write to us anyway.

We reply within a maximum of 20 working days of receiving your email. If you have a selection process under way, say so in the subject line and we treat it as a priority.

If we do not respond, or you are not satisfied with our answer, you may turn to:

• The Spanish Disability Support Office (OADIS), which handles enquiries and complaints about disability discrimination.
• The channels provided by Law 15/2022 on equal treatment and non-discrimination, including a claim before the competent authority and the courts.
• The consumer protection bodies of your autonomous region.
• The Spanish Data Protection Agency, only where the barrier prevents you from exercising your rights over your personal data.